FAQs

FAQs

How can I contact Drip&Slay?
You can email us at support@dripandslay.com, where our customer service team is happy to assist you with any questions or concerns.

Do you ship worldwide?
Yes, we offer worldwide shipping.

Where do you ship from?
We ship from Hong Kong.

Can I change or cancel my order?
We process orders quickly, so any changes or cancellations must be requested within 12 hours of ordering. After this period, we cannot make changes, but you can return your order for a full refund once received.

How long does shipping take?
Shipping times vary by location, but most orders arrive within 7-10 business days. You will receive a tracking number once your order is shipped.

What if I receive a defective or incorrect item?
If you receive a damaged or incorrect item, contact us at support@dripandslay.com within 7 days of delivery, and we’ll make it right with a replacement or refund.

What sizes do you offer?
Our slippers come in a range of unisex sizes, designed for a comfortable and stylish fit. Please check our size guide before purchasing.